Last updated: October 25, 2025
Novaoge takes your security and privacy seriously, and would never trade, sell, or rent out your personal information. Below, you’ll find a detailed explanation of how we use the information you share with us through Novaoge and our customer service department. This may not apply to information we get through other websites or offline.
By choosing to use our website, you are accepting the terms of our Privacy Policy. If you disagree with our Privacy Policy, please do not visit the website. We reserve the right to change our Privacy Policy without notice, and your continued use of this site will mean you accept those changes.
After reading our Privacy Policy, if you have any questions, please don’t hesitate to email us at [email protected].
Personal Information
We’ll only ask for the information we need to fulfill your request. So any information we collect and store depends on how you use our website. When you knowingly provide information, we collect and store some or all of the following: name, billing address, shipping address, email address, and telephone number. This information lets us process and ship your order, send order and shipping confirmations, and provide customer service. Unless you opt out of receiving our promotional communications, we may use some information to contact you about sales and special offers, new products or site features, and the like.
How We Use Your Information
Except as disclosed in this Privacy Policy, we don’t disclose information about your individual visits to our site or your personal information collected online to any companies not affiliated with us. If we propose to permit any use of your personal information, we will not do so without your permission prior.
Customer Service
We use your personal information to fulfill orders, provide customer service, ensure your compliance with our site’s rules, or for editorial and feedback purposes (to the extent that is explained when you provide the information). If we wanted to publicly post any of your personal information, such as a letter that you have written us, we would ask your permission prior.
Protecting Your Information
Novaoge has implemented administrative, physical, and technical measures to protect your information from loss, unauthorized use, or alteration. Your information is stored in a secure environment, and access to your information is restricted to prevent unauthorized access, unauthorized modification, or misuse, and is limited to employees or third parties working on our behalf or on a need-to-know basis.
Novaoge will retain your information for the period necessary to fulfill the requirements set out in this Notice, unless a longer retention period is required or permitted by law.
Your Rights and How to Contact Us
Novaoge respects your right to know how we contact you. If you wish to stop receiving communications from Novaoge, you may follow the unsubscribe instructions provided in any communication message you receive. Novaoge will respect your wishes to stop receiving promotional communications from us in accordance with your unsubscribe instructions. However, we may continue to send you messages related to our services, such as emails confirming purchases you have made on our website. We may also retain your information for record-keeping purposes, for example, to ensure that we do not send certain types of messages that you have asked us not to send.
Subject to applicable law, you have the right to access, correct, and delete information collected about you, as well as the right to object to the processing of such information for legitimate reasons. To exercise these rights, please write to: [email protected].
Cookies and Other Technologies
Novaoge uses cookies and other online technologies to support our websites and online services and to assist with data collection. Cookies are small text files that can uniquely identify your device (e.g. computer, tablet, smartphone), but may also contain other information.
By using our website, you consent to our use of cookies in accordance with this notice. The cookies we issue are used for the purposes described in this notice, depending on the choices you make in your browser settings, which can be changed at any time. If you do not consent to our use of cookies, you should configure your browser settings accordingly. If you disable the cookies we use, this will likely affect your user experience when using the website.
We may use cookies to tailor the offers and advertisements you see based on your device’s browsing habits on the website or on websites or services published by third parties to which we issue cookies. If you have previously chosen to provide Novaoge with your personal data, we may, at your discretion, combine your device’s browsing data and process the cookies we issue with your personal data in order to send you, for example, personalized advertising messages specifically tailored to your individual interests. You can ask not to receive advertising tailored to your device browsing data at any time by contacting us directly free of charge or by using the “unsubscribe” link in all emails you receive.
How to Control Cookies
You have a variety of options for managing cookies on your device. You can change the browser settings on your device at any time, which may change your access to certain services that require the use of cookies. You can express and modify your wishes regarding cookies at any time as described below.
Cookie Consent
Cookies are important for the proper functioning of the website. We issue them to personalize your browsing and adjust the content to your interests. We explain their usefulness and let you choose whether to activate them by visiting our Privacy Center.
Saving cookies on a device depends on the user’s choice and the device browser the user uses to make that choice. If you accept cookies on your device, they may be saved on your device, embedded in pages you visit, and temporarily stored in a dedicated location on your device. These cookies can only be read by the issuer.
Rejecting Cookies
If you reject cookies on your device, or delete previously stored cookies, you may not be able to take advantage of many features that require cookies to browse certain areas of our website, such as the default language you requested or the country from which your device connects to the Internet. We are not responsible for any consequences of malfunctions in our services due to our inability to record or read cookies that you have rejected or deleted, which are necessary to ensure the proper functioning of our services.
You can configure your browser so that cookies are stored on your device or rejected systematically or by issuer. You can also configure your browser so that you have the choice to accept or reject cookies, possibly before they are stored on your device.
Each browser is different and your ability to manage cookies is usually described in the “Help” menu of your browser. To help you, below you will find additional tips that we have prepared for you. Please note that this will not prevent advertising from appearing on your device. This only blocks technologies that tailor advertising to your browsing and interests.
Emergency Situations
We may use or disclose personal information if required to do so by law or in the belief that such action is necessary to conform to applicable law, to comply with legal process served upon us or the website, to protect and defend our rights or property, the site or our users, or to act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or users, or the public.
Keeping Personal Information Secure
Your personal information, collected by our site, is stored in secure operating environments that are not available to the public. In many instances, such as in the case of credit card numbers and all on-line purchases, your information is encrypted before you conduct your transaction. Only employees who need access to your personal information to do their jobs are allowed access, after having signed confidentiality agreements. Any employee who violates our privacy and/or security policies is subject to disciplinary action, such as termination and civil and/or criminal prosecution.
To protect the security of your information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts the information you input. Most browsers will give a visual indication of when your connection is secure. When you place an order through our site, you’ll be asked for your email address and password to set up an account. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information, please be careful about sharing your password with others.
If you wish to cancel your password, or if you become aware of any loss, theft or unauthorized use of your password, please contact our customer service department by sending an email to [email protected]. While we do our absolute best to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network is guaranteed to be 100% secure.
Children’s Privacy
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number or e-mail address. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information. If you believe that we might have any information from or about a child under 13, please contact us.
Public Areas
Any information you share in public areas, such as message boards or feedback sections, becomes public, and therefore this Privacy Policy does not apply to any information you choose to make public. Please be careful about what you disclose and do not post any personal information that you’d prefer to keep private.
Governing Law/Assignment
All disputes shall be governed by the laws of the Australia. We might change ownership or corporate organization while continuing to provide the website and services. In that case, we may transfer your information to another company that is affiliated with us or with which we have merged. Under such circumstances we would, to the greatest extent possible, require the acquiring party to follow the practices described in our Privacy Policy.
Policy Changes
As our site develops, we may add new services and features. If these additions affect our Privacy Policy, this document will be updated appropriately, and changes posted prominently. We recommend that you read this Privacy Policy each time you use our website, in case you missed our notice of changes.
Opting Out and Updating
You can always opt out of receiving email messages and newsletters in the future. When we request information, we also offer the opportunity to opt out. You can also change your selections by following the “unsubscribe” instructions contained in our promotional emails. You can also correct or update your personal information by logging in to this website and changing your account preferences.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
906 Woodlawn St,Memphis, TN 38107,US
